Privacy Policy

Effective Date: June 11, 2025
Last Updated: April 15, 2026

At The Woodsman Lodge (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website, booking platform, email, phone, and in-person interactions.

This Privacy Policy explains what information we collect, how we use it, when we share it, and your choices regarding your information.

1. Information We Collect

We may collect the following types of information:

Information You Provide

When you use our website, make a reservation, sign up for emails, contact us, or otherwise interact with us, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Payment information

• Reservation details

• Special requests or preferences

• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Date and time of visit

• Website usage and interaction data through cookies and analytics tools

2. How We Use Your Information

We may use your information to:

• Process and manage reservations

• Communicate with you about your booking or stay

• Respond to inquiries and customer service requests

• Send confirmation emails, pre-arrival information, and follow-up communications

• Improve our website, services, and guest experience

• Send marketing emails or promotions, where permitted by law

• Detect fraud, protect our business, and enforce our policies

• Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties as needed to operate our business, including:

• Reservation and booking platform providers

• Payment processors

• Website hosting and technology providers

• Email marketing platforms

• Analytics providers

• Professional advisors or legal authorities when required

These third parties are only permitted to use your information as necessary to provide services to us or comply with legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality, analyze traffic, and support marketing efforts.

You can usually control cookies through your browser settings. Disabling cookies may affect certain website features.

5. Email Marketing

If you sign up for our email list or otherwise opt in, we may send you updates, promotions, or special offers. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Payment Information

Payments made through our website may be processed by third-party payment providers. We do not store full payment card details on our servers unless specifically stated otherwise by our payment processor or booking system.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no transmission over the internet or electronic storage system can be guaranteed to be completely secure.

8. Third-Party Links

Our website may contain links to third-party websites, including booking engines, local guides, or social media platforms. We are not responsible for the privacy practices or content of those third-party sites.

9. Your Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain communications.

To make a request, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

The Woodsman Lodge
352 W Van Buren St, Eureka Springs, AR 72632
hello@thewoodsmanlodge.com
479-364-6393

Terms & Conditions

Effective Date: June 11, 2025
Last Updated: April 15, 2026

Welcome to the website of The Woodsman Lodge (“we,” “our,” or “us”). By accessing or using our website, making a reservation, or staying at our property, you agree to these Terms & Conditions.

1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not violate the rights of others or restrict their use of the website.

You may not:

• Use the website for fraudulent purposes

• Attempt to gain unauthorized access to the website or related systems

• Interfere with the website’s operation or security

• Copy, scrape, or reproduce website content without permission

2. Reservations and Payments

All reservations are subject to availability and confirmation.

By making a reservation, you agree to provide current, complete, and accurate information. Rates, room availability, minimum stay requirements, fees, taxes, and cancellation terms are subject to change until your reservation is confirmed.

Payment terms, deposits, cancellation policies, and refund eligibility may be described at the time of booking and are incorporated into these Terms & Conditions.

3. Check-In, Check-Out, and Guest Conduct

Guests agree to comply with all property rules, occupancy limits, safety requirements, and reasonable staff instructions.

We reserve the right to refuse service, cancel a reservation, or remove any guest without refund when necessary due to:

• Violation of house rules

• Illegal activity

• Damage to property

• Excessive noise or disruptive behavior

• Threatening, abusive, or unsafe conduct

4. Property Information

We make reasonable efforts to ensure that website descriptions, photos, amenities, and rates are accurate. However, we do not guarantee that all website content is always complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

5. Intellectual Property

All content on this website, including text, images, branding, logos, graphics, and design, is owned by or licensed to The Woodsman Lodge and may not be copied, reproduced, or used without prior written permission.

6. Third-Party Services and Links

Our website may link to third-party services, including booking engines, maps, social media platforms, or local business websites. We are not responsible for the content, terms, or privacy practices of those third parties.

7. Disclaimer of Warranties

This website and its contents are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, The Woodsman Lodge shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this website, your reservation, or your stay.

Our total liability for any claim arising out of or related to your use of the website or services shall not exceed the amount you paid us, if any, giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless The Woodsman Lodge and its owners, employees, agents, and affiliates from any claims, damages, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or unlawful conduct.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms & Conditions at any time by posting the revised version on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us:

The Woodsman Lodge
352 W Van Buren St, Eureka Springs, AR 72632
hello@thewoodsmanlodge.com
479-364-6393